Refund and Cancellation Policy of Servicio India

This Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations of services booked through Servicio India. By using our platform and booking services, you agree to abide by this policy.

1. Cancellation by Customers

Customers may cancel service orders subject to the following conditions:

• Cancellation Period: Customers may cancel service orders free of charge within a specified cancellation period, typically 24 hours before the scheduled service appointment. Cancellations made after this period may be subject to a cancellation fee.

• Cancellation Fee: Depending on the service provider's policy and the timing of the cancellation, customers may be charged a cancellation fee. The amount of the cancellation fee will be specified at the time of booking.

2. Refunds

Refunds may be issued under the following circumstances:

• Cancellation by Service Provider: If a service provider cancels a service appointment for any reason, customers will be entitled to a full refund of any fees paid.

• Failure to Provide Service: If a service provider fails to provide the agreed-upon service for any reason, customers may be entitled to a full or partial refund, depending on the circumstances.

• Quality of Service: If a customer is dissatisfied with the quality of service provided, they may request a refund. Refund requests will be evaluated on a case-by-case basis.

3. Refund Process

To request a refund, customers must contact Servicio India customer support and provide details of the refund request, including the reason for the request and any relevant evidence. Refunds will be processed within a reasonable timeframe, typically within 7-10 business days.

4. Disputes

In the event of a dispute regarding refunds or cancellations, Servicio India will act as an intermediary to resolve the dispute between the customer and the service provider. Our decision on the resolution of the dispute will be final.

5. Changes to Bookings

Customers may request changes to their service bookings, such as rescheduling appointments or modifying service details, subject to the service provider's availability and approval. Changes requested within the cancellation period may be treated as cancellations and subject to applicable fees.

6. Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at mail@servicioindia.com.

Thank you for choosing Servicio India!